Delete your Peachy account

This page explains how to delete your account in Peachy – Social Network, and exactly what happens to your data when you do.

Delete it yourself, in the app

Deletion is self-service and takes effect immediately.

Open Peachy and sign in.
Tap You in the navigation bar.
Tap the settings (gear) icon, then Settings.
Scroll to Delete account and tap it.
Confirm. Your account is deleted right away.

The same steps work on iOS, Android and the web app. You do not need to contact us first, and there is nothing to pay or cancel.

Ask us to delete it instead

If you can’t sign in, or you’d rather we did it, email support@pchy.app from any address and tell us the phone number on the account. We’ll verify that the number is yours before deleting anything, then confirm when it’s done — within 30 days, and usually far sooner. Ask in the same email if you want a copy of your data first.

What is deleted

Deleting your account erases, permanently and immediately:

Your profile — display name, email address and profile photo.
Your phone number and your @handle, both released so they can be used to sign up again later. Your public page at pchy.app/handle stops working immediately, and the handle goes back into circulation for anyone — including you — to claim.
Every sign-in session and every registered device — push notification tokens, the device’s published encryption keys and the credentials that bound them to you. All your devices are signed out at once.
The contacts matched from your address book — which people on Peachy you have saved (we never held the numbers themselves, or the names you saved them under) — your encrypted settings, and any connected external accounts, together with the identifiers linking them to you.
Your profile in full — the personal details on it, any photos stored with it, and any ID verification record.
Your stories, with their photos and videos, and the record of which stories you viewed or liked.
Your Feed paragraph — what you wrote about what you want to see in your Feed — and the Feed curation built from it.
Your notification settings for every chat — mutes, and anything you wrote under Custom… about what should still notify you.
Reactions you left on other people’s messages.
Accounts you followed and accounts that followed you.
Group invitations you sent, and your membership in every group.
Photos, videos and other files you uploaded, deleted from our storage.
Which conversations you had read, and how far.
The encryption keys on this device, and its copy of your encrypted conversations. A private conversation — a direct message or a private group chat — is end-to-end encrypted, which means the only copy of its words that can still be read is the one on a device that was in the conversation. Deleting your account closes that device’s encryption store, erases it, and forgets the signing key it used, so the words in your encrypted chats are gone from it. What remains on our servers is the encrypted form, which nobody — us included — can open without those keys.

What is kept, and why

Ten things survive deletion, and it is worth being plain about each. This is the whole list, and it is kept in step with the code that does the deleting rather than written once and left.

Messages you sent become blanks. The text and any attachments are erased, but an empty placeholder stays in the conversation and is labeled as deleted. This is so the people you were talking to keep a readable history — replies still point at the right message, and the order of their conversation doesn’t scramble. Nothing you wrote can be recovered or read from it, by us or by anyone else. This is about Feed posts and comments; an encrypted chat has no copy on our servers to blank.
Usage statistics stay, without you attached. Counts of how the app was used remain in our analytics, permanently disconnected from your account and from any identifier that points back to you. They cannot be re-linked to you afterward.
Abuse reports stay, in both directions. A report you filed is the evidence for someone else’s case, and a report filed about you has to outlive the account it was about — otherwise deleting yourself would be a way to erase what you did.
Other people keep their copy of your chats. In a direct message, a private group, a community’s groups or an event chat, the messages live on the members’ devices, and the people you talked to keep what they already have. We never had a copy, and we keep no list of who is in those conversations, so there is no membership of yours on our servers to erase. An encrypted message you sent that someone’s device has not collected yet waits for it, still encrypted, until it is collected or 30 days pass. Your Feed posts and comments become blanks, as above. On our side your name is not on any of it: everywhere you used to appear, you now read as “Deleted account”.
Communities keep their own history too. A community you joined keeps the fact that you were on its roster and the date you left, and one you started keeps the fact that it was started by an account that no longer exists. It is the same reason as your conversations above — the place belongs to the people still in it — and the same limit applies: your name is not on any of it, and you read as “Deleted account” everywhere you used to appear.
Plans other people are part of stay. An event you created or said you were coming to is on other people’s calendars, so it is not ours to cancel. It stays, with the organizer or guest shown as a deleted account.
A block stays, switched off. If you blocked someone, or they blocked you, the record remains as a deactivated row. It is two account references and nothing else — no reason, no text — and it is kept because the other person’s app has to be told the block has ended rather than simply losing track of it.
Encrypted messages you sent that are still on their way stay until they arrive. An encrypted message waits on our servers only until each device it is for has collected it. If you sent one moments before deleting your account and someone’s phone has not picked it up yet, it stays for that phone, unopenable — we have never held a key to it — and names no sender. It is deleted when the last device collects it, or after 30 days. Anything waiting for your devices goes with them. There is no server copy of an encrypted chat’s history to leave behind: the other members’ history is on their own devices.
Notifications already on their way finish their journey. A notification queued for someone else moments before you deleted your account is in flight, and it carries whatever it was going to say. It is delivered or it expires, within about a day, and then the row is gone. Nothing new is ever queued after you confirm.
A video we failed to delete keeps its receipt. Videos live with a hosting provider, and we ask them to delete yours. If that request fails we keep one row — the provider’s id for the file and the fact that it was yours — because it is the only handle we have on a file that still exists, and throwing it away would leave the video up with nothing pointing at it. We ask once, at deletion; if that fails, the row waits until somebody asks again. It holds no words, no thumbnail and no title — a file id and an account reference.

People who saved you in their own phone’s address book still have you there — it is their address book, not your account, and deleting yours does not reach into someone else’s phone. What we held about it goes: their contact matching you is deleted with your account, so to them you go back to being someone who isn’t on Peachy.

How long it takes

Deleting from within the app is immediate: the data above is erased as you confirm, and uploaded files are removed from storage moments later. There is no grace period and no way to undo it, so export anything you want to keep first. After that we retain nothing about you except the ten items named above, unless the law requires us to keep something.

One thing this page cannot speak for. Content that had already been sent to the model provider that runs our AI features — Tinfoil, described in the Privacy Policy — sits under their terms rather than under ours. They do not train on it, and their enclaves keep no copy of a request once it has been answered. Deleting your account stops anything further being sent.

See also the Privacy Policy, Terms of Service and Support.