Support

Need a hand? Email support@pchy.app and a person will read it. Tell us what device you’re on and what you were doing, and we’ll get back to you.

Signing in

Peachy uses your phone number instead of a username and password. Enter your number and we’ll text you a six-digit code. If the code doesn’t arrive, check the number for a wrong country code, wait a moment for your carrier, then request a new one. Codes expire, so always use the most recent message.

Notifications

Peachy decides which messages are worth interrupting you for, and you can tune that under You › Settings › Triage & notifications. If nothing is arriving at all, check that notifications are enabled for Peachy in your device’s system settings too — that switch overrides ours.

Blocking and reporting

You can block or report someone from their profile, from a post in Slices, or from a conversation’s info screen. Blocking stops them messaging you and hides their messages from you. Reports come to us and we review them; accounts that break the rules are removed. Everyone you’ve blocked is listed under You › Settings › Blocked accounts, and you can unblock from there.

Your data and your account

What we collect and why is set out in the Privacy Policy. The short version: your messages are stored on our servers in a form we can read, so features like the For-you lens and search can work. Peachy is not end-to-end encrypted, we don’t sell your data, and we don’t let third-party model providers train on it.

You can delete your account at any time from You › Settings › Delete account. That removes your profile and clears the messages you sent. If you’d rather we did it, or you want a copy of your data first, email support@pchy.app.

Reporting a bug

Email support@pchy.appwith what happened, what you expected, and which device and OS version you’re on. A screenshot helps more than anything.

See also the Privacy Policy and Terms of Service.